Frequently asked questions

The same business day. If you write before 5 pm on a working day we normally reply within two hours with price, material and delivery date.

Digital printing: 24 to 48 hours. Large format: 24 to 72 hours. Vehicle wraps: 1 to 3 days of installation. Promotional products: 5 to 12 days. Signs: 7 to 15 days. Offset: 5 to 10 days.

Yes. Production is in-house, so we can reorder the queue for a rush. A priority fee applies and we tell you before accepting the job, never after.

What it is, what it's for, approximate size and quantity. That's enough. If you don't know the measurements, send a photo of the space and we'll work them out.

A high-resolution PDF is ideal for printing. For vinyl cutting, laser engraving and embroidery we need vector: AI, EPS, SVG or vector PDF. We review your file at no charge before producing.

For small print it may work if resolution is high. For large format, cutting or embroidery it must be vectorised; we do that for a low fee and the file then works forever.

Yes. Minor artwork adaptations are included in the print job; original design from scratch is quoted separately.

Always. We send a scaled preview with real measurements, and nothing enters production without your written approval.

Yes. We install in Nuevo Vallarta, Bucerías, La Cruz de Huanacaxtle, Punta Mita, Sayulita, San Pancho and the North Shore. Beyond the bay we ship by courier.

Yes, for pieces that need no installation: printed matter, stickers, promotional products and apparel. Shipping is quoted along with the job.

It depends on the technique. Digital printing, stickers and laser cutting: one piece. DTF shirts: one piece. Screen printing: 50 pieces. Promotional products: 25 pieces, or 12 with laser engraving. Offset: worthwhile from 3,000.

Yes, we invoice with all current Mexican tax requirements. We just need your constancia de situación fiscal and the applicable CFDI use.

3 to 5 years outdoors with latex ink unlaminated, and up to 7 years with UV lamination. The combination of direct sun, salt air and humidity is what shortens life the most.

No. HP latex ink is water-based, emits no solvents and comes out of the press dry. That is why we can install in restaurants, clinics and operating hotels without closing the area.

It depends on exposure time. Under six months: calendered vinyl or unlaminated banner. One to three years: laminated vinyl. Over three years or ocean-facing: cast vinyl with UV lamination.